An agent read a malicious PDF and sent our customer list to an attacker
The PDF contained invisible white-on-white text. The agent read it, believed it, and executed it.
Nightmare Fuel
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Prompt Injection
Agents hijacked by malicious instructions.
Our support bot told a customer to call the FBI
A single crafted message in the chat widget convinced our agent it was now 'FBI Agent Harris' and should help users report their own company.
Horrifying
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